Job Details

Job Location:
Contract Type:
Full time, Contract
Job category:

Company Details

Company industry:
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Career level:
Experienced (non-manager)
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

Excellent negotiation skills

Language Skills


Job Description

Addressing client requirements and resolving customer trade issues, complaints and operational matters in a timely manner.

Duty Station: Kampala, Uganda
Reports to: GM Sales & Marketing

Key Duties and Responsibilities:
1. The Account Manager-Hyper will be tasked with formulating, maintaining productive and long term relationships with key decision-makers in existing and new Hyper outlets.

2. Addressing client requirements and resolving customer trade issues, complaints and operational matters in a timely manner.

3. Enhance merchandising and ensure rightful planogram space by mentoring the merchandizing team engaging merchandisers to drive visibility and off take as well as Identifying, negotiating and monitoring Gondola usage.
4. Responsible for identifying stock levels of different products, fast moving products, slow moving products in hyper outlets and ensuring stock availability, drive sale of stock through promotional activities in key accounts, timely listing of our products with the Modern Trade accounts and Ensure timely dispatches of products/orders to respective outlets through coordinating with store & transport departments.

5. Keeping and maintaining proper records of the orders and deliveries and ensure weekly reconciliation with accounts department as way of managing accounts receivables and collection of payments and debts. Plan and
6. Execute activation at store level by working closely with merchandisers and relevant offices. Attending all weekly team meetings, sharing best practices with colleagues on the sales strategies obtained and Reporting to GM Sales & Marketing on day to day sales out-comes and field challenges.

7. He / she is responsible for representing CU at trade exhibitions, events and demonstrations The account manager – hyper manages order generation through customers and punches them in the tab. Regular review of sales data and progress tracking with merchandisers in order to challenge the crises with a view to get the customers buy the products and increase sales.

8. Keenly monitor competitor prices, offers & activities and provide feedback to the management on any issue of concern.

Key Performance Indicators:
Level of new client identification
Level of Achievement for Sales Targets
Managing individual account forecasts and evaluating promotional effectiveness
Building and implementing joints business plans within customer portfolio
Product delivery consistency
Consistency of product information reporting
Cash and cheque collection

Position Requirements

The applicant should preferably hold a bachelor’s degree from a recognized university in business, sales & marketing or related field

1. A minimum of two years’ experience in managing modern trade.
2. Good customer relationship management skills
3. Excellent negotiation skills
4. Strong motivation for sales
5. Good prospecting skills
6. Meeting Sales Goals
7. High degree of creativity
8. Good sales planning skills
9. Ability to communicate clearly and courteously; Fluent in spoken & written English
10. Ability to handle sales related pressure and discipline to work alone for long periods; Dynamic, innovative and creative person who is solution oriented; Mature, dynamic, innovative and creative person who is solution oriented

Note: Only shortlisted candidates shall be contacted.

About the Company

We are a one stop Human Resources consultancy firm in Uganda that offers simple and cost-effective Human Resource solution to our clients. We have a rich experience in several industries ranging from Oil and Gas, Insurance and financial services among others. We are renowned for our talent management initiatives in all areas of corporate roles. Strategic Engagement provides strategic advice in the areas of executive and non executive talent acquisition and retention, outsourcing, compensation and reward advisory, personal branding, outplacement and exit management. For your Human Resources needs, think Strategic!
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