Job Details

City:
Kampala
Job Location:
Uganda
Contract Type:
Full time
Job category:
IT / Software

Company Details

Company industry:
Transportation / Storage
No. of Employees:
101-500

Preferred Candidate

Career level:
Experienced (non-manager)
Degree:
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

• Detail oriented and able to multi task • Ability to work alone or in a team, co-operation (mentoring, motivation) • Communication & Interpersonal skills • Target driven spirit. • High energy and resilience. • Be authentic, approachable, open and honest.

Language Skills

•Must have good command of English language both spoken and written.

Job Description

The Regional Systems Administrator is responsible for effective provisioning, installation/configuration, operation, monitoring and maintenance of Microsoft systems hardware and software and related data center infrastructure across the region. Provide guidance and training for the local IT on infrastructure topics. Key tasks and responsibilities include;
• Liaise with IT Manager for incidents escalation as well as vendors for the purchase of new hardware or any local software
o Act as second level support and respond on the escalated tickets
• Ensure configuration, operation and administration of any server hardware, operating system and monitoring system.
• Ensure the Active Directory information is always correct and replicated across the Domain Controllers.
• Propose and configure Group Policies in line with corporate guidelines, like password, access control, Windows Firewall etc.
• Maintain change logs to the infrastructure (Hardware/software) and periodically discuss the change logs with Head IT (HIT).
• Develop, document and maintain installation and configuration procedures; contribute to maintain system standards.
• Ensure all the devices connected to the LAN have access control in place. Administrative rights only given to authorized users.
• Manage storage and access rights for Distributed File System (DFS) and Shared Drive.
• Standardize and Prepare Windows Deployment Services (WDS) for image deployment for the workstations.
• Ensure Windows Server Update Services (WSUS) is installed, configured and managed.
• Ensure the operating systems are up to date in line with the corporate guideline. Exceptions to be approved by the HIT & Group CIO.
• Maintain inventory of all computer equipment, applications, IT services and ensure the correct licensing of all products
o Ensure all the software are licensed.
o Non-standard software is approved and inventories are kept.
o Non-standard & not approved exceptions are removed.
• Ensure all the Windows Devices have standard Antivirus and up to date.
• Ensure all Servers are backed up and copy is kept outside the building in a secured place. Distribute Daily backup report to the HIT.
• Periodic review of the infrastructure and propose improvements or replacements.
• Prepare investment budget annually, review with HIT.
• Source regionally and Deploy standard hardware and software based on the approved investment request.
• Ensure device labeling of all IT equipment with correct standard naming convention
• Decision making authority at all technical levels in line with corporate guidelines and HIT.

Position Requirements

• Working knowledge for hardware: HP PCs, Laptops, Servers, Printers and Cisco Switches, Routers
• Good knowledge and experience of Watch Guard Firewall, Cisco Switches, LAN, WAN, VPN.
• Bachelor of Science or IT related discipline / Experience of 5 years
• Working knowledge with PRTG Network Monitoring or similar tools
• Preferred knowledge and experience in ITIL and/or Cobit
• Expertise in the Microsoft Active Directory Federation Services and Domain Controller.
• Expertise in areas of Windows Systems Administration and server backup.
• Advanced knowledge in configuring Microsoft DFS, WDS and WSUS Services.
• Expertise in the entire Watch Guard/Cisco line of products (Router, Switches, Firewall, Network Appliances).
• Expertise in communication protocols at the medial layer (OSI Layer 1 to 3) and host layers (OSI layer 4 to 7) that includes but is not limited to Ethernet 802.11, ARP, IP, TCP, UDP, SSL, TLS, HTTP, SMTP, FTP, DNS.
• Expertise in network monitoring tools, in order to analyze network related issues and translate the results, graphs into concrete remedial actions.
• Capable of making informed decisions and provide practical, timely solutions
• Willingness to involve stakeholders in the decision making process, to get buy-in and to implement solutions.
• Readiness to continuously focus on identifying and meeting customer current and future needs
• Readiness to provide alternatives and optimized solutions to the Customer.

About the Company

Spedag
Interfreight Uganda Limited is leading Provider of end to end supply chain Management with offices in Kampala Uganda and branches all over Uganda. We specialize in supply chain management, consolidation Services, Distribution Logistics, Project Logistics, Warehousing, Airfreight, Transports, Sea freight Overland and comprehensive Logistics.
Our focus is simple, to provide Quality Logistics that will impress our customers with our performance to accept us as equal partners. Through the understanding and conforming to customer requirements; Provide and ensure Safe, Secure and Healthy Working environment conditions and
equipment, coupled with training that will provide our employees with knowledge and information to perform their duties better and thus serve
our clients, Country and company to the very Best.
Secret behind Sustained Success Our Clients benefit from our Parental origin M+R Spedag Group the pioneers of Logistics, the experience gained for the uncountable Jobs in the Past Makes us deliver quality logistics solutions customized to meet the unique requirements of our customers so that it meets customer expectations the First Time, On Time, Every Time.
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